He said he arrived at the Choa Chu Kang polyclinic at 9am for a scheduled blood test and saw a crowd of 20 to 30 of mostly elderly people in the lobby.
He said he heard polyclinic staff telling patients that as the system was down, they could not see the doctor and that their appointments had to be rescheduled. Mr Tan said he was told in a phone call with the Ministry of Health"that the system for polyclinics in the west zone was currently having issues".The system was operating agin when he returned to the polyclinic at 10am and he got a queue number for his blood test about 10 minutes later.
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