A fire burns at the Bulla Tip outside of Melbourne in 2020. The tip is one of the proposed sites for toxic fill from the West Gate Tunnel project in Victoria.A fire burns at the Bulla Tip outside of Melbourne in 2020. The tip is one of the proposed sites for toxic fill from the West Gate Tunnel project in Victoria.
Julie Castle, founder of stakeholder engagement firm Struber that specialises in infrastructure projects, said it was a “great case study for us all to learn from.”Struber said community groups were an “incredibly powerful movement” that had become more potent during the pandemic as people spent more time online, which infrastructure firms and governments have to contend with.
Despite community concerns about public health, the ombudsman’s report found the EPA “did its job according to science” but failed to communicate this clearly to the community. “This does not change the decisions or outcome that face the Sunbury and Bulla communities. We still have this soil dumped in our community and we didn’t get a chance to say anything about it,” O’Neill said.
“We also need to move away from cynical community engagement which is done with the view that the community will oppose, so it’s just done to manage conflict,” she said.The founder of Brisbane-based engagement and consultancy firm Articulous, Amanda Newbery, said to gain a “social license”, project teams needed to engage in clear communication with the community that did not leave any surprises.
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