The Minister said this was part of several interventions aimed at improving the quality of service delivery at a Driving Licence Testing Centres . He said this when he tabled the department’s budget vote during a mini-plenary of the National Assembly on Wednesday.
Mbalula said improving efficiencies at DLTC level will be driven by a new service delivery model that will not only improve the experience of the motorist but will drastically cut down turn-around times.
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