What Is 988, the New Mental Health Crisis Hotline?

found that 46 percent of people would not feel safe calling 911 for help if their loved one were experiencing a mental health or suicide crisis. The reason is likely in part because interactions between the police and those with mental illness have been dangerous and at times deadly. In fact,

, one in four fatal police shootings between 2015 and 2020 involved a person with a mental illness, and those with mental illness whoThe hope with 988 is that those who are in a mental health crisis will be able to be receive fast and safe help. Here's everything you need to know about using 988.When you dial 988 from anywhere in the country, as of July, you will be routed to the.

Each center is independently operated, but most centers employ a mix of staff and volunteers."All centers train all of their call takers, with an average of 90 hours of training," Collins says. The Lifeline also provides several tools and resources to support the call takers, including a safety assessment site, webinars, and a number of guidance documents and tip sheets.

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