Neil Saunders, managing director of GlobalData, said sales patterns during the pandemic have pointed to its bigger problems. It has missed out on the sales bump and market share gains of its grocery store rivals, despite selling similiar essentials.
He said the quick turnaround will be a competitive advantage over Amazon, which ships purchases, and big-box retailers, which can have longer wait times. And he said it's especially key for the products Walgreens sells, such as pain medication or personal care products. Walgreens relaunched its mobile app and loyalty program in November. The myWalgreens app offers tailored discounts, a 24/7 pharmacy chat, vaccination appointments, curbside pickup and at-home delivery through DoorDash and Postmates.
Rite Aid recently opened its first "store of the future" with a more modern design. It has three of the stores and plans to open more.When the pandemic struck, Rite Aid was already in the midst of revamping its stores and e-commerce business. The company's stock price plummeted so low two years ago that. Its struggles prompted a leadership and strategy shakeup, including the naming of Heyward Donigan as CEO in 2019.
"Gone are the days when retailers white-knuckle on to forcing people into the store to the best they can," he said. "I embrace the reality that we can win by actually giving consumers what they want, when they want it, how they want it."
Absolutely! They should all be jumping on this opportunity.
They should be done outside in a tent safer. We all know what they sell.... vaccinateny vaccine
So you’re calling this a marketing opportunity?! 🙄
But when will they have them? Asking from Massachusetts
But when and how soon will the public have to wait
I would be SHOCKED to see any one of those 3 “update” ANY stores
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