Consumer Watch: Dis-Chem forced to shelve free Covid-19 testing plan

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consumerwatch: Dis-Chem announced it was forced to close its testing facilities for the foreseeable future due to a backlog in test results at testing labs, writes GeorginaCrouth. coronavirus lockdown

Pharmaceutical giant Dis-Chem has been forced to stop its offer of free Covid-19 testing to the needy due to a testing backlog. The retailer announced last month that it had partnered with the Solidarity Fund and Momentum's Hello Doctor service to offer the testing to non-medical aid members and the unemployed after a tele-consultation with Hello Doctor.

Last week, though, Dis-Chem announced it was forced to close its testing facilities for the foreseeable future due to a backlog in test results at testing labs. In a statement, it said the unanticipated increase in infections across the country, particularly in Gauteng, had put “severe pressure" on testing labs, which had impacted on the turnaround time for test results".

Kruger said the system had been working well, until a week ago, when a sudden surge in numbers overwhelmed facilities.

 

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