AS THE Covid-19 pandemic continues to cause various concerns among the population, the situation causes a great deal of anxiety among Filipinos. To help address this, Globe partnered with organizations that promote mental health, specifically UP Diliman Psychosocial Services and New Good Feelings Mindstrong's Hopeline. These organizations extend free counseling or psychotherapy services to those in need.
Anyone affected by the current crisis, especially the frontliners, Covid-19 patients, and their relatives, people under monitoring and those under investigation, may get in touch with UPD PsycServ. They can send a text or Viber message to 09063743466 or 09167573157 with their name and concern or accomplish the form on the link http://bit.ly/PsycServPH to receive a call from a PsycServ volunteer. PsycServ operates from Monday to Friday, 9 a.m. to 5 p.m.
Likewise, Globe provides New Good Feelings Mindstrong with free Amazon Connect Private Automatic Branch eXchange service so that its responders can continue to receive and process calls from the 2919 Hopeline even while they are at home. On the other hand, Globe continues to support ABS-CBN Foundation Inc.'s Bantay Bata #163 Helpline, which is free for all Globe and TM mobile phone users to make it easier for citizens to report child abuse during the enhanced community quarantine where children are forced to stay at home.
Aside from protecting the children, Unicef said that "understanding and addressing mental health and psychosocial considerations will be key to stopping transmission and preventing the risk of long-term repercussion on the population's wellbeing and capacity to cope with adversity."
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