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Penn Medicine official details how hospital stayed afloat during tech outage

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Penn Medicine Official Details How Philadelphia Ho News

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Penn Medicine officials opted to cancel elective surgeries and appointments to free up resources for essential surgeries and emergencies.

wreaked havoc across the country, impacting many businesses, including banks, hospitals and airlines., Penn Medicine had to act fast. Dr. Mitchell Schnall, senior vice president for data and technology, found out about it with a 2 a.m. text.

"We understood the problem relatively early, but it was a challenging problem to resolve," said Schnall. "The first thing we had to do is early on make some decisions about what are we going to do about elective care?" In a new blog post, Crowdstrike blames the system failure on a bug in a program that was supposed to catch software issues before updates.

 

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